Search careers and apply today
Join our Talent Network and get updated as new jobs become available.
Learn the best practices for phone screen interviews
Phone interviews have been around a long time. When I was a recruiter, over 95 percent of my hiring processes include one. So, you’d think these would be old hat for a lot of people by now, but the reality is that most of us don’t look for a new job every day. And even candidates who have plenty of interview experience face this call with a little trepidation. That can translate into a less than positive impression during the one call that can truly affect your career. All the more reason to understand their purpose and be as prepared as possible when you answer the call.
For candidates, the phone interview is also a great opportunity to learn about your future employer. After you research as much as you can about a company and a role, the phone screen is a place that you can clarify that research. Many candidates ask questions regarding benefits, our gainshare bonus, and travel required. These are excellent questions!
For recruiters, a phone interview is a great way to determine if a candidate is as good as their resume looks. It’s cost-effective (no one needs to travel for a phone call), it’s efficient (calls typically range from 30 minutes to an hour), and it helps determine if a candidate truly has the experience and skills needed for the opportunity.
When you meet face to face (whether virtually or in-person), you can see when someone’s interested (and when they’re not). On the phone it can be harder to pick up on the non-verbal cues. So, at the very least, you’ll want to be ready to demonstrate your best communication and listening skills. Here are some additional best practices that can add to success in your next call:
Good luck mastering a phone interview and getting on track to your new future!
Want to join the team but don't see the right job for you? Don't worry-you can join our Talent Network and get updated as new jobs become available! Add your name to the list so you can be among the first to apply.
Join our Talent Network and get updated as new jobs become available.