Motorcycle insurance claims

You can easily submit your motorcycle insurance claim by logging in to your policy online, through our mobile app, or by calling our claims center. If you're not a Progressive customer, you can file a claim online as a guest. Then, a claims rep specially trained in handling motorcycle and ATV claims contacts you to guide you through the process.

Your rep schedules a time for an estimator to inspect your motorcycle anywhere you’d like (repair shop, home, office, etc.) and then reviews the estimate with you to explain how much repairs cost and what you may have to pay. Your estimate accounts for any unique features and custom parts to make sure your motorcycle is returned to its previous condition.

In some cases, given the extent of the damage to your motorcycle, it may be determined that completing repairs is not practical. If this is the case, your motorcycle would be considered a total loss.

Your payment depends on what coverage you selected. To speed up the process, please have your title or proof of ownership documents. We subtract your deductible from your payment.

You can choose any shop you’d like, and we provide a recommendation if needed. We have established relationships with many dealers to match our process to theirs. That way, we can make sure your ride gets the proper treatment and everything goes smoothly.

Or, if you decide not to get repairs, we simply send you a payment for the estimate amount (minus your applicable deductible).

If you finance your motorcycle, your lender may require you to get repairs.

If your motorcycle is inoperable, we help with towing. Or, you can just drop it off at your scheduled time. We keep you updated throughout the repair process. If any additional damage is discovered during the repair process, we update the estimate so you get the repairs you need.