Accessibility for People with Disabilities
Progressive is committed to improving our services, applications, and documents to make them more accessible to those with disabilities, including those using assistive technologies such as a screen reader.
Please refer to our Auxiliary Aids and Services Policy (PDF) for information on the availability of appropriate aids and services.
If you are requesting alternate print or communications, please complete the following request form.
Please choose the type of documents you’re requesting additional communication assistance with below. All fields required except where noted optional.
Please note these documents are a complimentary copy of the official policy documents provided by Progressive, and they will arrive in 10 -14 business days from our vendor.
To unenroll, please contact customer service.
Contact us
Phone
- For customer service, call 1-888-671-4405
- For 711 or Video Relay Services users, please contact us at 1-888-671-4405
- Leave a message for accessibility services at 1-833-938-1702
- Provide your policy number
- Description of accessibility need (Large print, Braille, Audio files of documents, etc.)
- Phone number
Mobile App
Download our Progressive mobile app.
Chat
Log in to your policy to chat with us Monday through Friday, 5am – midnight.